The Office of Juvenile System Oversight

MAKE A COMPLAINT

TO THE OFFICE OF JUVENILE SYSTEM OVERSIGHT

The Office of Juvenile System Oversight (OJSO) of the Oklahoma Commission on Children and Youth (OCCY), has "the responsibility of investigating and reporting misfeasance and malfeasance within the children and youth service system, inquiring into areas of concern, investigating complaints filed with the Office of Juvenile System Oversight and monitoring the children and youth service system to ascertain compliance with established responsibilities." (10 Okl.St.Ann. § 601.6)

CONFIDENTIALITY:

The Oklahoma Statutes protect the identity of individuals reporting complaints to the OJSO. Information that would identify an individual making a complaint is not to be released, "unless a court of competent jurisdiction orders release of the information for good cause shown." The OJSO has authority to access confidential information in the conduct of investigations, however, we may not be able to provide details of the investigation to complainants.  We may only be able provide feedback to the complainant that violations were confirmed and reported or were not confirmed.

Complaints are accepted in several ways: 

Telephone:  (405) 606-4900  Toll free: 866-335-9288

US Mail: OCCY, 1111 N. Lee Ave., Suite 500, Oklahoma City OK 73103, Attn: OJSO   

 Fax: 405-528-0455

Secure Internet Complaint Form:     Please read the following disclaimer:

The complaint database is maintained on a secure website.  If confidentiality is a concern for individuals who desire to make a complaint, they may wish to consider using one of the other options listed above instead.  

File an Internet Complaint

Other disclaimers:

Complaints by email:  The OJSO may investigate complaints by email, however, email complaints are highly discouraged because of a concern for lack of confidentiality via the internet.

Anonymous complaints:  The OJSO may investigate anonymous complaints, however, we prefer to be able to contact you because we may not receive all of the information from an anonymous reporter that we need in order to conduct a proper investigation.  We would have no way to contact you for further information or to give you available results of an investigation.